At Twinkles & Tassels, we are committed to protecting your privacy. This policy explains how we collect, use, and disclose personal information when you visit our website or engage with our services. By visiting Twinkles & Tassels (referred to as “we,” “us,” or “our”), you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Your name, email address, phone number, delivery address, and payment details when placing an order or subscribing to our newsletters.
  • Browsing Information: Data about your interactions with our website, including IP address, browser type, pages viewed, and the time of your visit.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill your orders, deliver products, and communicate with you about your purchases.
  • Customer Support: To provide you with customer service and respond to your queries.
  • Marketing & Promotions: To send you updates about new products, special offers, or events, if you have opted to receive such communications.
  • Improving Our Services: To understand user behavior and improve our website’s user experience.

3. Information Sharing and Disclosure

We value your trust and do not sell or share your personal information with third parties, except:

  • Service Providers: We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests.

4. Data Security

We implement various security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your computer that allow us to recognize your browser and capture certain information. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites. These websites have separate and independent privacy policies, and we have no control or responsibility for the content or practices of these linked sites.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct any inaccurate information.
  • Deletion: Request the deletion of your personal data, subject to certain legal obligations.

If you wish to exercise any of these rights, please contact us.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated policy on our website.

9. Contact Us

If you have any questions or concerns about this privacy policy, please reach us via phone.